Privacy Policy

1. Introduction

Welcome to AmazonicoIndia ("we", "our", "us", or "Amazonico"), your gateway to sustainable eco-tourism and green experiences. Located on 1,80,000 sq.ft of pristine land near Thol Bird Sanctuary in Gujarat, we are committed to protecting your privacy while providing unforgettable nature experiences. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our eco-campus, use our website, book our services, or engage with our sustainable tourism offerings.

2. Information We Collect

We collect information to enhance your eco-tourism experience and ensure the safety and security of our green campus:

2.1 Personal Information

Visitor Information: Name, age, contact number, email address, emergency contact details, and identification documents for security purposes.

Booking Information: Accommodation preferences, dietary requirements, special needs, group size, and visit duration.

Payment Information: Billing details, payment method, and transaction records for bookings and purchases.

2.2 Experience & Activity Data

Activity Participation: Records of eco-tours, workshops, bird watching sessions, organic farming experiences, and sustainability programs you participate in.

Preferences: Food preferences, accommodation choices, activity interests, and accessibility requirements.

2.3 Safety & Security Information

Medical Information: Health conditions, allergies, medications, and emergency medical contacts for your safety during outdoor activities.

Campus Security: CCTV recordings in common areas, entry/exit logs, and visitor movement within the eco-campus for security purposes.

2.4 Digital Interaction Data

Website Usage: IP address, browser type, pages visited, time spent, and booking patterns on our website.

Communication Records: Email correspondence, phone call logs, feedback, reviews, and social media interactions.

3. How We Use Your Information

Your information helps us create memorable and safe eco-tourism experiences:

3.1 Service Delivery

• Processing bookings and reservations for accommodations, meals, and activities
• Customizing eco-tours based on your interests and physical abilities
• Providing specialized services like organic meals, nature photography sessions, and educational workshops
• Coordinating group activities and team-building exercises

3.2 Safety & Security

• Ensuring visitor safety during outdoor activities and nature walks
• Emergency response and medical assistance when needed
• Campus security monitoring and incident prevention
• Maintaining safe visitor-to-wildlife interaction protocols

3.3 Environmental Conservation

• Tracking visitor impact on our ecosystem to minimize environmental footprint
• Educational outreach about sustainable practices and conservation
• Research collaboration with environmental organizations
• Monitoring and reporting on biodiversity conservation efforts

3.4 Communication & Marketing

• Sending booking confirmations, itinerary updates, and pre-visit information
• Sharing seasonal updates about wildlife, flora, and special events
• Promoting sustainable tourism initiatives and eco-friendly practices
• Inviting you to conservation programs and community events

4. Information Sharing & Disclosure

We share your information only when necessary for service delivery and legal compliance:

4.1 Service Partners

We may share relevant information with trusted partners including local guides, organic food suppliers, transportation providers, and activity coordinators to enhance your experience.

4.2 Emergency Situations

In case of medical emergencies or safety incidents, we may share your information with healthcare providers, emergency services, and your designated emergency contacts.

4.3 Legal Requirements

We may disclose information when required by Indian law, government authorities, forest department, tourism boards, or in response to legal proceedings.

4.4 Conservation Partners

Anonymous, aggregated data may be shared with wildlife conservation organizations, research institutions, and environmental agencies for conservation research purposes.

5. Data Security & Protection

We implement comprehensive security measures to protect your personal information:

• Encrypted data storage and secure payment processing systems
• Access controls limiting staff access to personal information on a need-to-know basis
• Regular security audits and system updates
• Physical security measures at our eco-campus including secure document storage
• Staff training on data protection and privacy best practices

However, no method of data transmission or storage is 100% secure. We continuously work to improve our security measures but cannot guarantee absolute security.

6. Your Privacy Rights & Choices

You have several rights regarding your personal information:

6.1 Access & Correction

You can request access to your personal information and ask us to correct any inaccuracies. Contact us to update your preferences, medical information, or contact details.

6.2 Communication Preferences

You can opt out of promotional emails and marketing communications while still receiving essential booking and safety information.

6.3 Data Portability

You can request a copy of your personal information in a commonly used electronic format.

6.4 Photography & Media

You can opt out of photography during activities and events. Please inform our staff if you prefer not to be included in promotional materials.

7. Third-Party Services & Links

Our website and services may contain links to third-party websites such as weather services, transportation booking platforms, or partner eco-tourism sites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

We welcome families with children to our eco-campus. For visitors under 18 years of age, we require parental or guardian consent for participation in activities. We collect minimal necessary information about minors and take extra precautions to ensure their safety and privacy during their visit.

9. International Visitors

For international visitors, we may need to share certain information with immigration authorities, travel partners, or diplomatic missions as required by Indian law. We ensure such sharing complies with applicable international data protection standards.

10. Data Retention & Deletion

10.1 Retention Periods

We retain your personal information for different periods based on the type of data and legal requirements:

• Booking Records: 7 years for tax and accounting purposes
• Safety & Medical Information: 3 years or until no longer needed for safety purposes
• Marketing Communications: Until you opt out or we determine it's no longer relevant
• Security Footage: 90 days unless required for investigation or legal purposes

10.2 Data Deletion Requests

You can request deletion of your personal information by contacting us. We will honor such requests unless we are required to retain the information for legal, safety, or legitimate business purposes.

10.3 Request Procedure

• Email: Send a request to visit@amazonicoindia.com with the subject line "Data Deletion Request"
• Include: Your full name, contact information, and specific data you want deleted
• Verification: We will verify your identity before processing the request
• Response Time: We will respond within 30 days of receiving your verified request

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices. We will notify you of significant changes via email or prominent notices on our website. Continued use of our services after such changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

🌿 Your privacy matters to us as much as our environment. We are committed to protecting both your personal information and our natural ecosystem with equal dedication.